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Regulatory Compliance

C5 Shared Responsibility for GenAI: Cloud, Model, Identity, and Application Controls

How to build a C5 shared responsibility matrix for GenAI platforms that use cloud providers, model APIs, Auth0, vector databases, and internal application teams.

Luca Berton7 min read

Shared responsibility is familiar in cloud security, but GenAI makes the map more complicated. A production AI agent may depend on a cloud provider, model provider, identity provider, vector database, observability platform, ticketing system, and several internal teams.

C5-style assurance requires you to make those boundaries explicit.

The Responsibility Layers

  • Cloud provider: physical infrastructure, managed service security, regional availability, platform certifications
  • Identity provider: authentication, federation, token issuance, MFA, identity event logging
  • Model provider: model API availability, provider-side security controls, data processing commitments, abuse monitoring
  • Vector database provider: storage security, access controls, backup, deletion support, availability
  • Platform team: architecture, configuration, policy enforcement, logging, incident response, release controls
  • Data owners: data classification, access rules, retention requirements, approval for indexing
  • Application owners: business logic, user workflows, approval tiers, operational procedures

Where Auth0 Fits

Auth0 can own important identity-layer controls, but the platform team still owns how those controls are integrated into agent workflows. For example, Auth0 can issue scoped tokens, but your application must request appropriate scopes, validate authorization before tool execution, and log the business context.

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Build the Matrix Around Control Questions

Questions the Matrix Must Answer

  • Who approves which data can be indexed for RAG?
  • Who defines access rules for documents and tools?
  • Who rotates, revokes, and monitors credentials?
  • Who investigates prompt injection or unauthorized tool use?
  • Who verifies that provider commitments match the workload risk?
  • Who can prove deletion from source stores, indexes, logs, and caches?

Common Gaps

  • Assuming a cloud provider's assurance report covers the entire AI workload
  • Leaving model-provider data processing terms out of the risk review
  • Putting document authorization in application code without a clear data owner
  • Letting platform teams index data without approval from business owners
  • Failing to define who responds when an agent misuses a third-party tool
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Bottom Line

C5 shared responsibility for GenAI must be written at the workflow level. If an agent reads a document, calls an API, logs a trace, and generates an answer, every control handoff needs an accountable owner.

C5
shared responsibility
GenAI
cloud providers
model providers
Auth0

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18+ years experience · Ex-Red Hat & Dell · Speaker at KubeCon EU 2026

Luca Berton

Written by

Luca Berton

CEO at Open Empower. 18+ years building enterprise infrastructure at JPMorgan Chase, Red Hat & Dell. Author of 9 technical books. Speaker at Red Hat Summit and KubeCon EU 2026. Instructor on Coursera, Pluralsight & Udemy.

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